Email Account Configuration Options
Let us know how you want to use your email accounts, giving the specific usernames (primary account names); any aliases you want associated with the primary usernames; the department email names (group email accounts) you want along with the usernames (primary accounts) that should be members of each group; and we will configure them accordingly.
The four elements to keep in mind are:
Primary accounts are the ones associated with the individuals to whom email is sent, which will actually be receiving the emails. Say we have two people who want to get email, Mary Smith and John Jones, at a domain name of "companyxyz.com". And let's say we decide to use the straightforward email names for them of "marysmith" and "johnjones". So we would make the primary accounts like this:
An email account can have one or more "aliases". All this means is that email sent to an alias is simply put in the primary account with which the alias is associated. Let's say Mary Smith wants an email address of "msmith" (at the domain name) to go to her as well. So we would set up an alias of
The way this works is simply that any email sent to the address of "email@example.com" goes automatically to the "firstname.lastname@example.org" account. Thus, all Mary ever does is log in to her "email@example.com" account to see email sent to either "marysmith" or "msmith" (at the domain name).
Group Accounts (or Distribution Lists)
A group is an email address that works in this way: All email sent to this email address is automatically distributed to each primary account that is a member of the group. (This is why it's also called a distribution list.) Let's say that Mary and John want to have an email address of "firstname.lastname@example.org" where they both want to get copies of all email sent to that address. So we would set up an email address of "email@example.com" that is really a group with the primary accounts "firstname.lastname@example.org" and "email@example.com" both being members of the group. Mary and John do not log in to a separate "info" email account, but they both get copies of all emails sent to "info" in their own email boxes. They just log in to their own accounts as normal to see these emails.
Forwarding is where an email account is made, but all email sent to it is automatically re-sent to a different email account by the email server.