Active River Computer Solutions, Inc.


Active River
Computer Solutions, Inc.

Charlotte, MI 48813

Store Hours:
Weekdays:
9:00 a.m. to 6:00 p.m.
Closed Weekends

Main Office:
Phone: 517-543-9555
Fax: 810-868-5598

PC Maintenance/Repair:
Phone: 517-543-9555
Fax: 810-868-5598

PC Sales/Service

Active River Computer Solutions, Inc. is committed to providing the best possible solutions and service to you, our valued customer.

Sales
We sell new and used parts for computer systems, including power supplies, RAM memory, hard drives, motherboards, and peripherals such as monitors, printers, and memory sticks. We can also design, build, and configure computer systems to meet your specific needs.
Service

We have A+ Certified technicians on staff.

We are always open to suggestions. We strive to keep our customers 100% satisfied.

Our customer's data and security is protected with the strictest of confidentiality.

Here are just some of the services we provide:

Active River Computer Solutions, Inc.
has moved from downtown Charlotte
to 515 Lansing Rd. Suite G
in the Charlotte Plaza.

We specialize in PC Maintenance and Repair,
and sell hardware and software
for your business and home PC needs.

  • PC Maintenance / Repair / Upgrades
  • Virus and Spyware Removal
  • Networking Solutions
  • Web Design / Hosting
  • Custom Built Systems
  • Backup Solutions
  • Retail Hardware Components
  • Retail Software

Service Options

  • Drop Off Service – You bring your system to our office. We fix it, we call you, and then you pick it up at your convenience.
  • Pickup/Delivery Service – We come to your home or business, pick up your system, take it to our office, perform the service, then deliver, setup, and test your system at your location. (75¢/mile for any round trip travel.)
  • On-Site Service – We come to your home or business to service your system.
    On-Site Rates:
         $49.99 Initial Fee
         $0.75 per Mile Travel Outside Charlotte
         $1.66 per Minute While On Site
  • Mail-In Service – We send you a self-addressed box, you package it, ship it to our office, We service it, and ship back via UPS ground shipping. Shipping rates apply. Service only available in Michigan's Lower Peninsula.
  • Monthly Maintenance Agreement This package provides basic preventative maintenance steps and support techniques that will keep your hardware running smoothly. With this plan, on a set day each month, a technician will arrive at your location and perform the following tasks:
    • Assure nightly backups are taking place
    • Keep track of any changes and/or upgrades that need to take place
    • Confirm that necessary disk space is available on all systems
    • Run diagnostics when applicable to assure that all systems are running at optimal performance
    • Assure that viruses and spyware are being controlled properly
    • Confirm that your systems and data have the proper security
    • Service Insurance Plan (25% of annual maintenance agreement total covered for our services in an emergency; ask us about the emergency services covered)
    Services outside of the basic maintenance listed here will be billed at our negotiated rates.

Coverage Area

We offer special rates for the following areas:

(We also offer shipping options for customers outside this area.)


Service Rates
Our In-Shop Residential Rates
System Checkup / Diagnostics
System Checkup / Diagnostic$49.99
Software Services
Windows Updates$24.99
Basic Software Installation$29.99
Basic Software Repair$39.99
Advanced Software Installation$49.99
Operating System Installation
Includes Diagnostic, Computer Cleaning, Drivers Install, Service Packs and Windows Updates
$99.99
Operating System Repair$49.99
Hardware Services
Motherboard Install / Config$89.99
Power Supply Installation$39.99
Memory Install / Testing$29.99
Internal Card Install / Config$39.99
Drive Install / Config$39.99
Hard Drive Clone / Testing$59.99
Basic Peripheral Install / Config$39.99
Computer Case Migration$99.99
Additional Services
PC Assembly Fee
Hardware Assembly and Operating System Install
$129.99
Computer Cleaning$14.99
Data RecoveryCall
System Tune-Up$39.99
System Tune-Up Package
Includes Diagnostic, Performance Evaluation, Disk Defragmentation and Computer Cleaning
$89.99
Malware Removal Package
Includes Diagnostic, Virus/Trojan/Spyware/Adware Removal, Tune Up and Windows Updates
$189.99
Other / Miscellaneous$85/Hour
Revised: 2014-02-28
* Limited Time Only

Additional charges may apply for all services. Prices listed as per service/per hour. Charges/rates are subject to change, please call to verify current rates. Software and hardware prices are not included. All rates on a per system basis.

©2001-2017 Active River Computer Solutions, Inc.